Accessibility Statement

Sun Charter GmbH is committed to making its website accessible. The legal basis is the Disability Equality Act (BGG) and the Barrier-Free Information Technology Ordinance (BITV 2.0) or the Accessibility Strengthening Act (BFSG).

This accessibility statement applies to: https://www.suncharter.de/en.

Compliance Status

This website is partially compliant with the requirements of BITV 2.0 in conjunction with the EU Directive 2016/2102 due to the following incompatibilities and exceptions.

Non-accessible Content

The content listed below is not accessible for the following reasons:

a. Incompatibility with Accessibility Regulations

• Lower Color Contrasts: The color contrast is partially insufficient due to the corporate design.
• Keyboard Navigation: Full keyboard operability is not provided, and the focus indicator is not clearly visible.
• Heading Structure: Headings are partially not correctly marked (H1, H2, H3).
• ALT Texts: Some images do not contain or have non-descriptive alternative texts.
• Forms: Some forms lack correct labels and keyboard focus indicators.
• HTML & Semantics: Some landmark elements are missing, making navigation difficult for screen reader users.
• Compatibility with Screen Readers: Due to partially missing or incorrect aria-labels and "Skip-to-Content" links, screen reader usage is not optimal.

b. Disproportionate Burden

• PDF Documents: Older PDF documents were created before the accessibility requirements came into effect and are therefore not accessible.

We strive to provide accessible documents in the future. For existing content, we are happy to offer accessible alternatives upon request.

c. Content Not Covered by Applicable Legal Provisions

• Archived Content: Older PDF files and multimedia content published before June 28, 2025, are considered archived and are not accessible.
• External Content and Embedded Third-Party Services: Content from third-party providers is not accessible, e.g., map functions. Embedded interactive maps cannot currently be offered in an accessible format. Alternatively, we offer written directions or information by phone.

Creation of the Accessibility Statement

This statement was created on 06/26/2025.

The statement was created based on an evaluation carried out by third parties.

Feedback and Contact Information

We are continuously working to make our offers and services accessible.

If you encounter barriers or have suggestions for improving the accessibility of our website, we look forward to your message at info@suncharter.de.

Please describe the problem and provide the URL(s) of the affected page(s). We look forward to your message.

Sun Charter GmbH
Hans-Urmiller-Ring 11
82515 Wolfratshausen
+49 8171 299 05
info@suncharter.de

Enforcement Procedure

If you do not receive a satisfactory response to your feedback within six weeks, you can contact the following enforcement body:

BGG Arbitration Board
at the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin

Phone: 030 18 527 2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de

Market Surveillance Authority

The contact details of the responsible market surveillance authority are:

State Office for Digitization, Broadband, and Surveying

IT Service Center of the Free State of Bavaria
Enforcement and Monitoring Office
for Barrier-Free Information Technology
St.-Martin-Straße 47
81541 Munich

Email: bitv@ldbv.bayern.de
Website: www.ldbv.bayern.de/digitalisierung/bitv/